Povratak na Sports DIrect Hrvatska
Logo
Povratak na Sports DIrect Hrvatska

Kako vam možemo pomoći?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Completed Orders
    • Placing Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
    • Brand Partner Returns
  • Personalisation
    • Personalisation
  • Stores & Services
    • Stores Information
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Terms & Conditions
    • Other Policies
    • Privacy and Cookies Policy
  • Kontaktirajte nas
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
    • Brand Partner Returns
      Brand Partner Returns
  • Personalisation
    • Personalisation
      Personalisation
      My item has the wrong personalisation

      We're sorry to hear there is a problem with your item.

      In most cases, we will personalise the product to the specification you asked for when you placed the order. For orders placed online, we also send an order receipt email, which confirms the items ordered, alongside which personalisation details you provided. We would recommend you check this first during cases where the personalisation is not accurate on your product.

      Due to the nature of personalisation, it is possible that mistakes could be made on rare occasions during the production process. If this is what has happened with your order, please contact our Customer Services team within 30 days of the parcel being delivered. We would also recommend you send a photo of the mistake to help us better understand the problem.

      Please note: Because there are no set squad numbers for any player, they are subject to change at any time. Given that, we cannot accept liability for changes to players squad numbers on pre-printed shirts or bespoke personalised shirts.

      S
      Shane is the author of this solution article.

      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Je li vam ovaj članak bio od pomoći? Yes No

      Pošaljite povratne informacije

      Hvala na povratnim informacijama.

      Ako želite dodatno razraditi kako možemo poboljšati ovaj sadržaj, možete podijeliti određene povratne informacije s autorom članka u nastavku.

      Imajte na umu: Ova vas povratna informacija NE povezuje s timom korisničke službe. Ako trebate stupiti u kontakt, pritisnite Odustani u nastavku, a zatim pritisnite Kontaktirajte nas i slijedite korake.

      I dalje nas trebate kontaktirati
  • Stores & Services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Kontaktirajte nas

Ne možete pronaći ono što tražite?

Logo

© SportsDirect.com Retail Ltd.

+ Attach a file
Cancel
Article views count