Povratak na Sports DIrect Hrvatska
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Povratak na Sports DIrect Hrvatska

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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
      Why is my bank showing a fee for my order?

      We only take payment for an item after it has been processed. However, in the interim before processing, we will take an authorisation. An authorisation will show on your bank statement as a reservation of funds that allocates the money to your order. The funds are then debited when we have processed your item(s) for delivery. Sometimes this shows up as two charges and will correct itself within 2-3 working days. 

      In the event of us not being able to fulfil your order we immediately contact your bank to request that your bank cancels the authorisation. If the authorisation still remains after several days, please contact your bank to request that they act upon our cancellation of the payment.

      S
      Shane is the author of this solution article.

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    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
    • Brand Partner Returns
      Brand Partner Returns
  • Personalisation
    • Personalisation
      Personalisation
  • Stores & Services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Kontaktirajte nas

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